Terms of service

OVERVIEW

Welcome to The Dentist Melville (“we”, “us”, “our”).
These Terms of Service (“Terms”) govern your use of our website and our provision of dental and related services.

By accessing our website, booking an appointment, or receiving treatment from us, you agree to be bound by these Terms together with our Privacy Policy [LINK].

If you do not agree to these Terms, you should not use our website or services.

SECTION 1 – ELIGIBILITY AND USE

You must be at least 18 years of age to book an appointment or consent to treatment, unless a parent or legal guardian provides consent for a minor.

You agree to provide accurate, current, and complete information when booking appointments or receiving treatment.

SECTION 2 – NO MEDICAL ADVICE ONLINE

Information provided on this website is for general informational purposes only and does not constitute dental, medical, or health advice.

No information on this website should be relied upon as a substitute for a professional consultation, examination, diagnosis, or treatment by a qualified dental practitioner.

SECTION 3 – APPOINTMENTS AND TREATMENT

Appointments are subject to availability and confirmation by our practice.

We reserve the right to:

  • Refuse or discontinue treatment where clinically appropriate

  • Refer you to another practitioner or specialist where required

  • Decline treatment if informed consent cannot be obtained

Treatment recommendations are based on clinical assessment and professional judgment and may change as new information becomes available.

SECTION 4 – FEES, PAYMENTS AND PRIVATE HEALTH

Fees for services will be disclosed prior to treatment wherever possible.

Payment is due at the time of service unless otherwise agreed.
We accept private health insurance claims, Medicare/DVA (where applicable), and other schemes subject to eligibility.

We do not guarantee insurance or third-party benefit coverage. You remain responsible for all fees not covered by a third party.

SECTION 5 – CANCELLATIONS AND MISSED APPOINTMENTS

We request adequate notice for appointment cancellations or changes.

Failure to attend or late cancellations may result in a cancellation fee, which will be communicated to you at the time of booking or confirmation.

SECTION 6 – DVA AND THIRD-PARTY SCHEMES

Where applicable, we provide dental services under schemes such as Department of Veterans’ Affairs (DVA).

Eligibility, coverage, and approvals are determined by the relevant authority.
We do not guarantee approval or coverage for any service.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, and design elements, is owned by or licensed to The Dentist Melville and is protected by Australian and international intellectual property laws.

You may not reproduce, distribute, or use any content without our prior written consent.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of those websites and access them at your own risk.

SECTION 9 – PRIVACY

Personal information collected through our website or practice is handled in accordance with our Privacy Policy [LINK] and applicable Australian privacy laws.

SECTION 10 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, our services and website are provided “as is” and “as available”.

We make no warranties regarding uninterrupted access, accuracy of information, or suitability of services for any particular purpose beyond what is required by law.

SECTION 11 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, The Dentist Melville is not liable for any indirect, incidental, or consequential loss arising from:

  • Use of our website

  • Reliance on website content

  • Dental treatment outcomes where reasonable care has been provided

Nothing in these Terms excludes consumer guarantees that cannot be excluded under Australian Consumer Law.

SECTION 12 – INDEMNITY

You agree to indemnify and hold harmless The Dentist Melville and its staff from any claims arising from your breach of these Terms or misuse of our website.

SECTION 13 – TERMINATION

We may suspend or terminate access to our website or services at our discretion, subject to applicable laws and professional obligations.

SECTION 14 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

SECTION 15 – GOVERNING LAW

These Terms are governed by the laws of Western Australia, and you submit to the jurisdiction of its courts.

SECTION 16 – CHANGES TO TERMS

We may update these Terms from time to time.
The current version will always be available on our website.

SECTION 17 – CONTACT

Questions about these Terms may be directed to:

The Dentist Melville
📧 reception@thedentistmelville.com.au
📍 529 Canning Highway, Alfred Cove WA 6154
📞 (08) 9330 8200